Dustin is a sales team member that you might speak to if you call us. He’s a new member to our team, which is continuing to expand so we can serve our customers better.
What made you decide to come to US Cargo Control?
I spent seven years at Theisen’s, a major Midwestern retailer of farm, home, and ranch supplies and equipment, and then decided to get into management which lead me to a service manager position with Wells Fargo bank. Both jobs were based largely on helping customers with daily needs and providing excellent customer service. As soon as I read about the position with US Cargo Control, I knew right away that this was the place for me. It was also about helping customers, but with a dose of fun and camaraderie, too. Where else do you get to compete with co-workers on a regular basis in a game of Ping-Pong, bags, or pool? I must say I can play some Forrest Gump ping- pong now.
What do you enjoy most about your job?
I enjoy my co-workers the most. When we are not on the phone assisting customers, we really enjoy each other's company.
Are there one or two most common questions you hear from US Cargo Control callers?
"Where are you guys located?" and "Can I get this measurement on this?"
Which product do you think we sell the most of?
E-Track and related components, specifically plastic end caps. I've got some stocks in the product.
Have there been any memorable calls/customers?
Oh yes, I once talked to a hit man and the conversation was very interesting, and actually a little scary. He told me how to take a guy’s legs out while being in a large vehicle using a loading dock.
Snowmobiling, motorcycling, boating… anything that makes my heart beat a little faster to give me an adrenaline rush.
What did you want to be when you grew up?
Michael Jordan, so I guess a professional basketball player.
Favorite sport(s) to play?
Basketball, football, and tennis. Do horse shoes, bags, and hacky sack count as a sport?
What three words would your friends us to describe you?
Perfectionist, Loyal, and Friendly.
Favorite sports teams to watch?
Da Bulls back in the day when MJ was tearing it up.
Three pet peeves?
Food on a person’s face or teeth…. or even just a long hair hanging off of someone, sick! I always tell the person though. Driving a car that’s dirty both inside and out.
What are few things your bucket list?
Play Jordan in a game of one-on-one. Ride a wheelie in every gear on my bike. Parasail.
You have a 10 minute speech to give at a high school graduation. What would it be about?
You live life only once; take chances and stay humble.